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Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use DiamondAUD Casino. Please read them carefully before creating an account, depositing funds or playing any game. By using the website, you confirm that you understand and accept these Terms, together with any additional rules displayed for particular services, games or promotions.
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1. General terms and acceptance
These Terms & Conditions apply to the DiamondAUD Casino website, related services and any other platform feature made available under the DiamondAUD Casino brand. They form a legally binding agreement between you and the operator of the service. If you do not agree with these Terms, you must not access the website, open an account or use any gambling service.
Contents
You should also read any notices, game rules, promotion rules, privacy information and responsible gambling material published on the website. Those documents may contain additional conditions that apply to a particular product or activity. If a specific game or promotion has its own rules, those rules apply to the extent they are relevant to that game or promotion.
DiamondAUD Casino may update these Terms from time to time to reflect changes to the website, services, technology, legal requirements or business practices. The latest version will be made available on the website. Your continued use of the service after an update is published may be treated as acceptance of the revised Terms. You should check this page regularly.
The website is intended for users who are legally permitted to participate in online gambling. You are responsible for checking whether access to the website and use of its services are lawful in the place where you live. We may restrict access to people in particular locations where required by applicable law or operational rules.
2. Eligibility and your account
Eligibility requirements
You must be at least 18 years old and satisfy all other legal requirements that apply to online gambling in your location. You must not use the service if you are underage, prohibited from gambling, subject to a gambling exclusion or restriction, or unable to make informed decisions about your gambling.
By registering, you confirm that the information you provide is accurate, complete and current. You must update your details if they change. Providing false, misleading or incomplete information may result in account restrictions, suspension or closure. It may also affect the processing of transactions or any balance associated with the account.
Account security
You are responsible for keeping your username, password, payment information and other account credentials confidential. Your account should only be used by you. You must not share access with another person, allow another person to gamble through your account or use another person's account.
You should choose a strong password and notify DiamondAUD Casino through the support channels available on the website if you suspect that your account has been accessed without permission. We may ask you to complete security, identity or financial checks before restoring access or processing an account request.
Verification and account restrictions
To meet legal, security and responsible gambling obligations, we may request information or documents to verify your identity, age, address, source of funds or ownership of a payment method. You must provide information that is genuine, readable and reasonably up to date. Failure to complete a required check may lead to a delay, restriction or refusal of a service.
We may suspend, limit or close an account where we reasonably believe that a user has breached these Terms, provided inaccurate information, used the service unlawfully, attempted to manipulate a game or promotion, or created a risk to the security or integrity of the website. We may also take action where required by law or by a relevant authority.
3. Deposits, withdrawals and account balances
You may only use payment methods that are registered in your name or that you are otherwise authorised to use. Payments must be made for lawful purposes. You must not use the website to deposit funds obtained through fraud, theft, money laundering or any other unlawful activity.
Before accepting a deposit or processing a withdrawal, DiamondAUD Casino may conduct checks relating to your identity, payment method, account activity and compliance with applicable requirements. The availability of payment options may depend on your location, account status, verification results and technical or operational conditions.
You are responsible for ensuring that your payment information is correct and that you have sufficient funds available. Your bank, card issuer, payment provider or another financial institution may apply separate terms, fees or processing times. DiamondAUD Casino is not responsible for charges imposed by a third party, except where applicable law provides otherwise.
Any balance shown in your account is subject to verification, correction and the proper settlement of transactions and games. We may correct an obvious administrative, technical or payment error. If funds are credited to your account in error, you must not use them and must notify us through the support channels shown on the website.
You must not deposit more than you can afford to lose. Gambling funds should come from your own lawful resources and should never be treated as a way to manage financial difficulties. If gambling is causing concern, stop playing and use the responsible gambling tools and support information available on the website.
4. Games, promotions and acceptable use
Game rules and outcomes
Each game may have its own instructions, qualifying conditions, contribution rules, limits and outcome information. You are responsible for reading the relevant game rules before playing. Game results are determined by the systems used for the service and, where relevant, by approved randomised processes. Past results do not predict future results, and no game outcome is guaranteed.
If a game is interrupted by a technical issue, communication failure or other event outside normal operation, we may investigate the relevant records and take reasonable steps to resolve the issue. Where a result cannot be confirmed, the applicable game rules and legal requirements will guide the outcome.
Promotions and bonuses
Promotions, bonuses, rewards and competitions may be offered from time to time. Each offer is subject to its own published rules, including any eligibility requirements, qualifying activity, expiry conditions, wagering or playthrough requirements, restrictions and withdrawal conditions. You should review those rules before accepting an offer.
Unless the specific offer rules state otherwise, promotions are limited to one person, household, payment method, device or account where appropriate. DiamondAUD Casino may withdraw, amend or cancel an offer where there is suspected misuse, technical error, duplicate participation, collusion or a breach of the offer rules or these Terms.
Prohibited activity
- Using another person's account or allowing another person to use your account.
- Using software, bots, scripts, devices or methods designed to interfere with the website or obtain an unfair advantage.
- Exploiting an error, vulnerability or technical fault, or deliberately hiding information relevant to an account check.
- Engaging in fraud, money laundering, collusion, chargeback abuse or any other unlawful conduct.
- Attempting to bypass location, age, identity, self-exclusion or other access controls.
- Copying, modifying, reverse engineering or commercially exploiting website content without permission.
5. Responsible gambling, privacy and legal information
Responsible gambling
DiamondAUD Casino supports a safer approach to gambling. Gambling should be viewed as entertainment, not as a source of income or a solution to personal, financial or emotional problems. Set a budget before you play, keep track of the time and money you spend, and avoid gambling when you are distressed, intoxicated or under pressure.
Responsible gambling tools may include account limits, activity information, breaks, temporary restrictions and self-exclusion options, subject to the tools available in your location and account. If you think gambling is becoming difficult to control, stop using the service and seek assistance from an appropriate Australian gambling support service or qualified professional.
Privacy and communications
Personal information is handled in accordance with the DiamondAUD Casino Privacy Policy and applicable privacy requirements. Information may be collected and used for account administration, identity checks, payment processing, security, customer support, responsible gambling, legal compliance and service improvement.
By registering, you agree that we may send service-related communications about your account, transactions, security and important changes to the service. Marketing communications will be managed in accordance with applicable requirements and any preferences or choices made available to you.
Website availability and liability
We aim to keep the website accurate, secure and available, but continuous or error-free access cannot be guaranteed. The service may be interrupted for maintenance, updates, security reasons, technical faults or circumstances outside our reasonable control. You should keep your own device, software and internet connection secure and up to date.
To the extent permitted by law, DiamondAUD Casino is not responsible for losses caused by events outside its reasonable control, misuse of an account, inaccurate information supplied by a user, failure of a third-party payment service, or access to the service through an unsafe device or connection. Nothing in these Terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded under Australian law.
Governing law and questions
These Terms are intended to operate consistently with applicable Australian laws and gambling requirements. Any dispute should first be raised through the support channels or complaints process made available on the website. If you have a question about these Terms, account requirements or a particular promotion, review the relevant information on the website and seek clarification before continuing to use the service.
